Corporate Inquiries
There is a separate team for partnerships, media or official notices
Live-chat is open from 10 AM to 10 PM
Live-chat, email-support and account messages come together
504K+ people regularly use the site
Platform uptime stays up to 99.7%
Average rating from 62,210 reviews is 4.9 out of 5
There is a separate team for partnerships, media or official notices
Live-chat is open from 10 AM to 10 PM
When writing, include user ID and issue type
Screenshots help speed up responses
If password, OTP or login issues, notify this team first
Clear contact address and straightforward instructions are essential for Bangladesh users, so this page includes official references, policies, and how to send documents all in one place.
Many in Dhaka use mobile first Help Page See it now; if needed, talk directly with the team at hbajer Contact
Requests are quickly processed when Dhaka is noted in the contact notes
Before going to Support Terms And Privacy Policy See
If wrong payment, login barrier or app error occurred, write it briefly
Verification is faster if you keep a reference number for bKash, Nagad or Rocket
If you provide the transaction date and time, the team can verify at a glance
Even on slow networks, live-chat opens, so using the phone is easier
Some users outside Dhaka even on 3G networks send the first message, so short, clear messages work best
First hbajer App Open the page, then clear cache and try again
Users typically have issues with OTP, passwords or browser cookies
Frequently Asked There are quick answers and small tips on the page
If you need hbajer contact, start with live chat, then if needed use email-support, and return to the hbajer Help page to see more brief guidance
Describe your issue in one message, and add the relevant reference afterward Create new account Or Log Inso the support team can quickly locate it
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